FAQ
Question fréquemment posée
Partagez des détails sur vos politiques d'expédition, les retours d'articles ou le service client.
Question fréquemment posée
Partagez des détails sur vos politiques d'expédition, les retours d'articles ou le service client.
Question fréquemment posée
Partagez des détails sur vos politiques d'expédition, les retours d'articles ou le service client.
What is your return policy?
All sales are final. NO RETURNS unless the product is damaged.
How can I track my order?
You can track your order using the tracking number provided to you once it's been shipped.
What payment methods do you accept?
We accept various secure payment methods, including credit and debit cards, as well as popular online payment options.
How can I get in touch with customer service?
You can contact us through our customer service email: help.pirateoflove@gmail.com We're here to assist you at any time.
Do you have special promotions or discounts?
Yes, we occasionally offer special promotions and discounts. Stay tuned to our social media and subscribe to our newsletter to get the latest updates.
How to keep my piece as enchanting as ever?
To keep your piece as enchanting as ever, remember to rinse it gently with fresh water if it encounters saltwater. This simple act ensures that the radiance of your treasure remains unblemished.
We do recommend with our leather necklaces to hydrate with shea butter if brought into water multiple times to keep necklaces in great condition.
Why the leather cord looks pale?
Please note that upon receiving your necklace, its initial color will be a lighter shade of brown. This transformation occurs as the leather embraces the elements, gradually adopting a bold black hue after being worn in water and around your neck for a few weeks. You can also apply olive oil.
What is the lenght of the chords?
Men's are about 18 inches and Women's are adjustable. Our coins weight about 5 grams.